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Employee Healthcare Benefits

UAE group medical, from the employer's side of the table

Your placement intermediary is paid on placement. Your TPA is paid by the carrier. Neither is paid to reduce your cost in the nine months when nothing is being bought.

In short

UAE group medical premium is driven by plan design, network tier, workforce demographics and claims experience. Employers control more of that than they think — design discipline, network selection, claims governance through the year and a well-timed market process. Keel Partners advises employers on those levers on a fee basis. We are not licensed as an insurance broker, intermediary, consultant or TPA and we do not place cover.

Cost drivers

What actually drives your renewal

DriverWho controls itWhat an employer can do
Claims experienceSharedGovernance through the year; targeted wellness where claims concentrate
Network tierEmployerMatch tier to workforce segments rather than buying one tier for everyone
Plan designEmployerCo-pay, limits, maternity and outpatient design chosen deliberately, not inherited
DemographicsPartlyUnderstood and modelled, not discovered at renewal
Market timingEmployerStart early enough that walking away is credible
Medical inflationNobodyAnticipate it; do not be surprised by it

Method

The annual cycle we run

  1. Baseline

    Policy, census, three years of premium history, and claims data where the carrier will release it.

  2. Design

    Cover by workforce segment, mapped against DHA or DOH mandatory minimums.

  3. Market process

    Structured specification and controlled timetable; quotations obtained and placed by licensed placement intermediaries and carriers.

  4. Quarterly governance

    Utilisation, claims patterns, network friction, employee experience — written down.

  5. Renewal file

    Twelve months of evidence and a defensible narrative, assembled before the deadline.

Regulatory scope — please read. Insurance intermediation, insurance broking, insurance consultancy and third-party administration are regulated activities supervised by the Central Bank of the UAE. Keel Partners FZE LLC holds none of those licences and performs none of those activities. We do not place, arrange or recommend any policy, and take no commission from any insurer, broker or administrator. Our fee is paid by the employer for management consultancy on design, process, governance and cost. Nothing here is insurance advice.

FAQ

Frequently asked

What is the mandatory minimum in Dubai?

Dubai employers must provide at least the mandatory level of cover set under DHA rules, with the Essential Benefits Plan as the entry-level product for lower-income employees. Abu Dhabi runs its own DOH scheme, and cover became mandatory across the Northern Emirates from 1 January 2025.

Can you get us a better quote than our placement intermediary?

We do not obtain quotes — that is licensed work. We make the process competitive and comparable: a clean specification, a controlled timetable, like-for-like comparison and enough time that walking away is credible. That usually does more than another quote would.

Our renewal is in six weeks. Is it too late?

Too late to run a proper market process well, but not too late to read the claims data, challenge the basis of the increase and set up the following twelve months so this does not happen again.

Do you need our employees' medical records?

No. Aggregated and anonymised data only. We neither need nor want individual medical information, and our terms say so.

Pratap ChandraFounder & Managing Partner, Keel Partners
IIM Calcutta (PGPEX). 20+ years running P&Ls in FMCG, retail and healthcare across India and the GCC.

Next step

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